Aix World: Ai-Powered Customer Experience Overview

AIX World is a research-led global programme, powered by TAB Global, that identifies and recognises verified AI-powered Customer Experience work across 5 founding industries: financial services and insurance, telecoms and digital platforms, retail and commerce, travel and hospitality, and healthcare and public services. The AI-powered Customer Experience programme runs through 4 connected pillars: • AIX World Research, continuous monitoring of AI-CX deployments globally. • AIX World Awards, evidence-based recognition identified through research, not open submissions. • AIX World Council, an advisory body under formation for evaluation standards. • AIX World Summit, the annual forum where recognised organisations present verified case studies. Organisations engage with AIX World through 3 routes: Awards consideration, Directory listing, or Summit attendance, all connected to the same research-led programme. Recognition through this AI-powered Customer Experience programme is invitation-based rather than open for submission, since candidates are identified through continuous research before any evaluation begins. Contact Us: AIX World Awards Email: rqi@tab.global Enquire Us: www.aixworld.org